|
|
|
|
|
Great pen, great customer service |
January 23, 2019 |
Reviewer:
crimsonfalcon07 from Converse, TX United States
|
|
My wife got me one of these as a present some years ago. Since then, it's seen continuous duty, and is one of the things I use the most. I've gone through several Fisher refills, and worn a fair amount of the red anodizing off. I love the click mechanism, but it did eventually get sticky and largely stopped working. I contacted Tuff Writer, and found out that these pens have a superb warranty. Mailed it in with the fee for return shipping and a note describing the issue, and got the pen back fully repaired. They had replaced the click mechanism with a new one, as I'd apparently managed to break my previous one beyond repair. It's now back to being the smooth pen that I love.
I have carried this pen on planes, into court rooms, and all manner of places. Especially knowing what kind of customer service backs it up, I would not hesitate to trust my life to it if I needed to. These pens are truly the best, and I never leave the house without one.
Was this review helpful to you?
|
|
|
|
|
|